/* =====================================================
   HELP PAGE STYLES
   ===================================================== */

.help-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px 60px;
}

/* =====================================================
   HERO SECTION
   ===================================================== */

.help-hero {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
    padding: 60px 40px;
    border-radius: 20px;
    text-align: center;
    margin-bottom: 40px;
    margin-top: 20px;
}

.help-hero h1 {
    font-size: 36px;
    font-weight: 800;
    margin: 0 0 16px 0;
}

.help-hero p {
    font-size: 18px;
    opacity: 0.9;
    margin: 0;
    max-width: 600px;
    margin: 0 auto;
}

/* =====================================================
   CONTACT CARDS
   ===================================================== */

.contact-cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 24px;
    margin-bottom: 50px;
}

.contact-card {
    background: white;
    border-radius: 16px;
    padding: 32px;
    text-align: center;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    transition: all 0.3s ease;
    border: 2px solid transparent;
}

.contact-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.12);
}

.contact-card.phone:hover {
    border-color: #3b82f6;
}

.contact-card.whatsapp:hover {
    border-color: #25d366;
}

.contact-card.email:hover {
    border-color: #f59e0b;
}

.contact-card .card-icon {
    font-size: 48px;
    margin-bottom: 16px;
}

.contact-card h3 {
    font-size: 20px;
    font-weight: 700;
    color: #111827;
    margin: 0 0 8px 0;
}

.contact-card p {
    font-size: 14px;
    color: #6b7280;
    margin: 0 0 16px 0;
}

.contact-card .contact-link {
    display: block;
    font-size: 16px;
    font-weight: 600;
    color: #667eea;
    text-decoration: none;
    margin-bottom: 8px;
    word-break: break-all;
}

.contact-card .contact-link:hover {
    text-decoration: underline;
}

.contact-card .availability {
    display: inline-block;
    background: #ecfdf5;
    color: #059669;
    font-size: 12px;
    font-weight: 600;
    padding: 4px 12px;
    border-radius: 20px;
}

/* =====================================================
   FAQ SECTION
   ===================================================== */

.faq-section {
    background: white;
    border-radius: 16px;
    padding: 40px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    margin-bottom: 50px;
}

.faq-section h2 {
    font-size: 28px;
    font-weight: 800;
    color: #111827;
    margin: 0 0 24px 0;
    text-align: center;
}

.faq-categories {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    justify-content: center;
    margin-bottom: 32px;
}

.faq-tab {
    background: #f3f4f6;
    border: none;
    padding: 12px 24px;
    border-radius: 30px;
    font-size: 14px;
    font-weight: 600;
    color: #374151;
    cursor: pointer;
    transition: all 0.3s ease;
}

.faq-tab:hover {
    background: #e5e7eb;
}

.faq-tab.active {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
}

.faq-content {
    display: none;
}

.faq-content.active {
    display: block;
}

.faq-item {
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    margin-bottom: 12px;
    overflow: hidden;
}

.faq-question {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px 24px;
    background: #f9fafb;
    cursor: pointer;
    transition: all 0.3s ease;
}

.faq-question:hover {
    background: #f3f4f6;
}

.faq-question span:first-child {
    font-size: 16px;
    font-weight: 600;
    color: #111827;
    flex: 1;
    padding-right: 16px;
}

.faq-toggle {
    width: 28px;
    height: 28px;
    background: #667eea;
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    font-weight: 600;
    flex-shrink: 0;
    transition: transform 0.3s ease;
}

.faq-item.open .faq-toggle {
    transform: rotate(45deg);
}

.faq-answer {
    display: none;
    padding: 20px 24px;
    background: white;
    border-top: 1px solid #e5e7eb;
}

.faq-item.open .faq-answer {
    display: block;
}

.faq-answer p {
    font-size: 15px;
    color: #4b5563;
    line-height: 1.7;
    margin: 0 0 12px 0;
}

.faq-answer p:last-child {
    margin-bottom: 0;
}

.faq-answer ul,
.faq-answer ol {
    margin: 12px 0;
    padding-left: 24px;
}

.faq-answer li {
    font-size: 15px;
    color: #4b5563;
    line-height: 1.8;
    margin-bottom: 6px;
}

.faq-answer a {
    color: #667eea;
    text-decoration: none;
}

.faq-answer a:hover {
    text-decoration: underline;
}

/* =====================================================
   CONTACT FORM SECTION
   ===================================================== */

.contact-form-section {
    background: white;
    border-radius: 16px;
    padding: 40px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    margin-bottom: 50px;
}

.contact-form-section h2 {
    font-size: 28px;
    font-weight: 800;
    color: #111827;
    margin: 0 0 12px 0;
    text-align: center;
}

.contact-form-section > p {
    font-size: 16px;
    color: #6b7280;
    text-align: center;
    margin: 0 0 32px 0;
}

#contact-form {
    max-width: 700px;
    margin: 0 auto;
}

.form-row {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    margin-bottom: 20px;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.form-group label {
    font-size: 14px;
    font-weight: 600;
    color: #374151;
}

.form-input {
    padding: 14px 16px;
    border: 2px solid #e5e7eb;
    border-radius: 10px;
    font-size: 15px;
    transition: all 0.2s ease;
}

.form-input:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 4px rgba(102, 126, 234, 0.1);
}

textarea.form-input {
    resize: vertical;
    min-height: 120px;
}

#contact-form .btn {
    width: 100%;
    margin-top: 12px;
}

/* =====================================================
   QUICK ACTIONS
   ===================================================== */

.quick-actions {
    margin-bottom: 50px;
}

.quick-actions h2 {
    font-size: 28px;
    font-weight: 800;
    color: #111827;
    margin: 0 0 24px 0;
    text-align: center;
}

.actions-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 20px;
}

.action-card {
    background: white;
    border-radius: 12px;
    padding: 24px;
    text-align: center;
    text-decoration: none;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.08);
    transition: all 0.3s ease;
    border: 2px solid transparent;
}

.action-card:hover {
    transform: translateY(-5px);
    border-color: #667eea;
    box-shadow: 0 8px 25px rgba(0, 0, 0, 0.12);
}

.action-card .action-icon {
    font-size: 36px;
    margin-bottom: 12px;
}

.action-card h4 {
    font-size: 16px;
    font-weight: 700;
    color: #111827;
    margin: 0 0 8px 0;
}

.action-card p {
    font-size: 14px;
    color: #6b7280;
    margin: 0;
}

/* =====================================================
   EMERGENCY BANNER
   ===================================================== */

.emergency-banner {
    background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%);
    border-radius: 16px;
    padding: 32px 40px;
    color: white;
}

.emergency-content {
    display: flex;
    align-items: center;
    gap: 24px;
    flex-wrap: wrap;
    justify-content: center;
}

.emergency-icon {
    font-size: 48px;
}

.emergency-text {
    flex: 1;
    min-width: 200px;
}

.emergency-text h3 {
    font-size: 22px;
    font-weight: 700;
    margin: 0 0 8px 0;
}

.emergency-text p {
    font-size: 15px;
    opacity: 0.9;
    margin: 0;
}

.emergency-contacts {
    display: flex;
    gap: 16px;
    flex-wrap: wrap;
}

.emergency-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 14px 28px;
    border-radius: 30px;
    font-size: 15px;
    font-weight: 600;
    text-decoration: none;
    transition: all 0.3s ease;
}

.emergency-btn.phone {
    background: white;
    color: #dc2626;
}

.emergency-btn.whatsapp {
    background: #25d366;
    color: white;
}

.emergency-btn:hover {
    transform: scale(1.05);
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.2);
}

/* =====================================================
   RESPONSIVE DESIGN
   ===================================================== */

@media (max-width: 768px) {
    .help-hero {
        padding: 40px 24px;
    }
    
    .help-hero h1 {
        font-size: 28px;
    }
    
    .help-hero p {
        font-size: 16px;
    }
    
    .faq-section,
    .contact-form-section {
        padding: 24px;
    }
    
    .faq-section h2,
    .contact-form-section h2,
    .quick-actions h2 {
        font-size: 24px;
    }
    
    .faq-categories {
        gap: 8px;
    }
    
    .faq-tab {
        padding: 10px 18px;
        font-size: 13px;
    }
    
    .faq-question span:first-child {
        font-size: 15px;
    }
    
    .form-row {
        grid-template-columns: 1fr;
    }
    
    .emergency-content {
        flex-direction: column;
        text-align: center;
    }
    
    .emergency-contacts {
        width: 100%;
        justify-content: center;
    }
    
    .emergency-btn {
        flex: 1;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .help-container {
        padding: 0 16px 40px;
    }
    
    .help-hero {
        padding: 32px 20px;
        border-radius: 12px;
    }
    
    .help-hero h1 {
        font-size: 24px;
    }
    
    .contact-cards {
        gap: 16px;
    }
    
    .contact-card {
        padding: 24px;
    }
    
    .faq-question {
        padding: 16px;
    }
    
    .faq-answer {
        padding: 16px;
    }
    
    .actions-grid {
        grid-template-columns: repeat(2, 1fr);
        gap: 12px;
    }
    
    .action-card {
        padding: 16px;
    }
    
    .action-card .action-icon {
        font-size: 28px;
    }
    
    .action-card h4 {
        font-size: 14px;
    }
    
    .action-card p {
        font-size: 12px;
    }
    
    .emergency-banner {
        padding: 24px;
    }
    
    .emergency-icon {
        font-size: 36px;
    }
    
    .emergency-text h3 {
        font-size: 18px;
    }
    
    .emergency-btn {
        padding: 12px 20px;
        font-size: 14px;
    }
}

/* =====================================================
   BUTTONS
   ===================================================== */

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 14px 28px;
    border-radius: 10px;
    font-size: 15px;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    border: none;
    transition: all 0.3s ease;
}

.btn-primary {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: white;
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(102, 126, 234, 0.4);
}

.btn-large {
    padding: 16px 32px;
    font-size: 16px;
}

/* =====================================================
   ANIMATIONS
   ===================================================== */

@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.contact-card,
.faq-item,
.action-card {
    animation: fadeInUp 0.5s ease forwards;
}

.contact-card:nth-child(1) { animation-delay: 0.1s; }
.contact-card:nth-child(2) { animation-delay: 0.2s; }
.contact-card:nth-child(3) { animation-delay: 0.3s; }